Privacy Policy Information
Our privacy policies are designed to ensure a delightful and hassle-free experience for our customers. Read the information below to find out what personal data we are collecting, how we store it, and what we do with it. Please note, your privacy and personal data security is very important to us and we will never share it with a third party. You can manage your information at any time in your members log in.
Your Information
Privacy and how we handle your info
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Here at Sweet Earth Products, we are committed to maintaining your privacy. We don't sell your data or provide access to any information you provide to outside parties.
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We collect your information for in-house use only.
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We will use your responses and activity on the website to make sure we're providing the best user experience possible.​
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We may use your information to contact you regarding our products and services and get in touch about offers that might be of interest or of use to you.
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You can unsubscribe from our database at any time.
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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. This information is stored securely on Wix servers and on the servers of our credit card processors. We do not have access to your credit card information beyond what is provided by those processing providers.
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above and those listed below only.
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We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Products and Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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You can edit, change or modify your personal information stored on our site by accessing the information in your member's account settings and your account wallet.